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J Music & Sound Privacy Policy

J Music & Sound ("we," "us," or "our") is committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit, use our services, or make a purchase from www.jmusicsound.com (the "Site").

 

1. Personal Information We Collect and Use

 

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information").

A. Information You Provide to Us: We collect Personal Information you provide when you interact with us, such as when you create an account, place an order, sign up for a newsletter, or contact customer support. This information may include:

  • Identity & Contact Data: Name, email address, phone number.

  • Order & Transaction Data: Shipping address, billing address, products purchased.

  • Account Data: Password (encrypted) and purchase history.

We use this information to:

  • Process and fulfill your orders, including processing payments.

  • Communicate with you regarding your order or account.

  • Provide customer support and respond to inquiries.

  • Send you marketing and promotional communications, if you have subscribed.

B. Information We Collect Automatically: When you access the Site, we automatically collect certain information about your device and interaction with the Site. This information is primarily used for site functionality, security, and internal analytics. This may include:

  • Technical & Usage Data: IP address, browser type, operating system, pages viewed, time spent on the Site, and referring website.

 

2. Sharing and Disclosure of Personal Information

 

We do not sell your Personal Information. We share your Personal Information only with trusted third parties necessary to run our business and provide services to you:

  • Service Providers: We share necessary information with service providers who perform functions on our behalf, such as:

    • Wix.com: Platform hosting and e-commerce functionalities.

    • Payment Processors: To process credit card transactions and secure payments (e.g., Wix Payments, PayPal, Stripe).

    • Shipping Carriers: To fulfill and deliver your physical product orders (e.g., USPS, FedEx, UPS).

    • Analytics Providers: To measure and analyze website usage (e.g., Google Analytics).

  • Legal Compliance: We may disclose your Personal Information if required by law, subpoena, or other legal processes, or to protect our rights or the safety of others.

 

3. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies (including those used by the Wix platform and third-party analytics) to enhance your experience, analyze site usage, and track your shopping cart.

  • What are cookies? Cookies are small data files stored on your device or computer.

  • Your Choices: You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Site, and you may not be able to complete a purchase.

 

4. Your Rights

 

You have the right to access the Personal Information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

 

5. Data Security

 

We take reasonable steps to protect your Personal Information. Data security measures include the use of SSL/TLS encryption for data transmission and utilizing the security features provided by our platform, Wix.com.

 

6. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site with an updated "Effective Date."

 

7. Contact Us  

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

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